Alexa device unresponsive
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Started recently. HS220 dimmer has worked fine with Alexa. Now displays Device Unresponsive or Server unresponsive. Have tried several times adding / removing device from Alexa and Kasa apps.
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@Tera12 Followed the instructions and rebooted dimmer and all is well!
https://community.tp-link.com/us/smart-home/forum/topic/589080?replyId=1150696
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Hi @Tera12
So glad to know devices works fine right now!
If any user experiences similar Device Offline in Nov 2022, please check below topic for suggestions, thank you.
[Solution] Kasa Devices Offline/ Alexa or Google Integration Broken on Nov 15th
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Read some of the similar threads, consider these suggestions.
Net:
Load the beta version of the app.
Restart all Kasa devices.
Reload those that won't restart correctly.
If still not stable Check comm to affected devices. Signal strength should be under 70db, and an extended ping (local) should be showing under 10ms response and no dropped packets. if results not good reload the switch affected.
Mine, while the devices themselves were screwed up, was showing almost 1 second pings and was droppping packets. Once cleared all was well.
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@Tera12 Followed the instructions and rebooted dimmer and all is well!
https://community.tp-link.com/us/smart-home/forum/topic/589080?replyId=1150696
- Copy Link
- Report Inappropriate Content
Hi @Tera12
So glad to know devices works fine right now!
If any user experiences similar Device Offline in Nov 2022, please check below topic for suggestions, thank you.
[Solution] Kasa Devices Offline/ Alexa or Google Integration Broken on Nov 15th
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
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