Forums/
Kasa Smart Plugs
2024-01-06 01:48:55
creating a group for smart plugs
How do create a group for a number of smart plugs
Forums/
Deco
2024-01-08 20:53:27
Deco keeps dropping connection
We purchased our decos May 2022 and have had no issues. No changes were made but we noticed that this past Saturday we began to experience consistent drops in our connection with the decos going offli
Forums/
Kasa Smart Plugs
2024-01-05 15:27:59
Can't remove EP10 plug from app
I have an EP10 mini plug that I have removed and no longer use and want to remove it from the Kasa app. It shows on the app as "offline". The instructions say to click on it and go to its settings and
Forums/
Kasa Smart Plugs
2024-01-04 19:20:24
Cannot Connect to Wi-fi to Set up New Smart Plug
I have tried over and over and am not able to connect to my new device to set it up for use. I have followed the instructions Downloaded the app Local access is enabled The device is plugged in - Blin
Forums/
Deco
2024-01-10 17:57:51
Why do my Deco units make noise, like a crackle/scratching sound?
My Deco x3600 units make noise, and I'm wondering why. I have three x3600 units and two x25 units. The x25 are fine, but all three x3600 units make a faint clicking/scratching and or crackle sound whe
Forums/
Deco
2024-01-10 01:58:15
Network security key
Trying to set up Wi-Fi on my laptop & it keeps asking for network security key. I have tried everything I can find but nothing works. Where do I find this key? My iPhone & iPad connected automatically