@BT-M9 Hi, I noticed your firmware is still 1.2.12 and the latest firmware for Deco M9 Plus is 1.6.2. It is suggested to update the firmware of Deco first: How to Update the Firmware of Deco (method...

@NextForumName Hi, I think you are following the right path to solve the original problem. Can I have a picture of the error message on the Deco APP? You could refer to this link to delete the...

@oldnfat Hi, welcome to the community. Both V2.6 and V2.8 are V2, and share the same firmware as V2. x.6/.8 is mainly used to identify the place of production. Thank you very much and best regards.

@Anasazi Hi, were you having this issue on different devices? It is suggested to refer to this link to change the WAN DNS server to 8.8.8.8/8.8.4.4: How to change DNS server settings on my Deco Thank...

@H1gh Hi, Thank you very much for the feedback. Were you trying to say that: if the local server is set to a static IP and when opening ports for this device, the APP would report"IP address is...

@007Bond Hi, Doug, Thank you very much for the update. I'm not sure whether the replacement would work so I'd like to forward your case to the senior engineer first for further assistance. As for...