@TP_Link_Scott Hi, Thank you very much for the APP Feedback. A new Deco iOS APP-3.7.7 was released 3 days ago and could you please install the latest 3.7.7 version to see whether it helps fix this...

@TP_Link_Scott Hi, Thanks for the feedback. Could you please help me submit the Deco APP log? How to submit Deco APP log Wait for your reply and best regards.

@SDWAN-MAN Hi, would any Deco turn flashing red when Deco APP reported "Offline"? And could mobile devices still get internet connection when they are connected to the "Offline" Deco? If the LED is...

@colwood Hi, It is suggested to refer to this link:TP-link HomeShield Service Update Some features under HomeShield don't need a subscription. Best regards.

@Rehmann Hi, please refer to How to change the device name of Deco Best regards.

@prominence Hi, Thank you very much for the feedback. For your case, I would like to forward it to the senior engineer for further assistance. Please check whether you can receive my email later....