@pedpete Chsat support at TP never found the problem. Will have to return product. We spent at least 1.5 hrs.

@IrvSp Thanks for the great reply and steps. Followed them easily but still no joy. Am now accessing chat tech support. If they have an answer I will post.

@IrvSp Thanks for reply. I don't know where modem is. I presume it is outside somewhere. I live on RV park. Service comes in on a CAT6 cable. That is all I know. I can plug that cable into back of...

Justbought dual band archer c20. I have an ethernet cat6 cable coming into trailer. I attach to PC and I get internet. I attach to router and nothing. The internet light is orange, The Roku TV sees...