Forums/
Deco
2022-01-17 08:11:58
@JTCWIFI Hi, thank you for the feedback. Please go to Deco APP>three lines on the top left>help>contact us>suggestions and add the APP log, then send the APP log to us. Thank you again.
0HELPFULS
Forums/
Deco
2022-01-17 08:01:54
@MehraGolshan123 Hi, Did Deco M9 plus work on the access point mode? May I know what is the exact model number of your Altice router? As for the “reset” here, did you mean “restart/reboot” or...
0HELPFULS
Forums/
Deco
2022-01-17 07:39:11
@MrKeiKun Hi, thank you for the feedback. I think it might be a speed typo. Have you checked the current speed rate on the Deco APP as well and it is only 207MB/S? Was it just one Ethernet client or...
0HELPFULS
Forums/
Deco
2022-01-14 08:41:43
@mymlact Hi, Thank you for your feedback and there might be some delay on the local official website. After checking the database, currently, the latest firmware for Deco X25 V2 is 1.1.3.
0HELPFULS
Forums/
Deco
2022-01-14 08:36:40
@Kikoman72 Hi, Have you checked the firmware of your Deco M4? The network optimization has been added on Deco M4 since firmware 1.5.0.
0HELPFULS
Forums/
Deco
2022-01-14 08:30:37
@RichBa Hi, Thank you for getting back to me. What you said makes sense but we haven’t received any similar feedback about “local network permission” will make LAN access of Deco unavailable....
0HELPFULS