I purchased unit from amazon, can TP-link give credit and I would purchase higher model? As I don't seem to find a solution to the problem after posting here.

11 Shield101 I have done that multiple times there is no update to firmware or option on the admin page to do so? It would be helpful if you can point in TP_LINK literature?

Model : Hardware Version : Firmware Version : ISP : how do I update firmware on TC-W7960 currently running Firmware Version:v1.0.3 Build 20160127 Rel358240 running into constant connection drops...