For your case, it's recommended to take a video with a phone and send email to tp-link support directly.

Do you mean you can't control smartplug via Alexa APP and voice command? Which step did you get stuck? Hey, you can look at this: https://www.tp-link.com/us/faq-944.html Generally speaking, it will...

djwhite81 wrote I have replaced several of my switches with tp-link 3 way switches and they all worked perfectly and are now working fine. This is the first single pole tp-link switch I have used and...

I consulted the similar question before. The length of each clip is 3mins, and it will stop if there is a 10s pause. We can't capture all movement because of this.

Have you tried hard reset the unit? Try to press reset button/hold for 1s to hard reset it. Then, power it off and on to retart. Good luck.

We can get M9 and M5 work together. I consulted the same question before with tp support.