i have 1900 down and 800 ish up. only 1 is connected and that goes to this computer

has 5 ethernet ports, 1 is designated as 10g

usign cat7 gigaspire blast u10xe gs4237

I just recently got 5000/5000 up and down internet. pretty fast I downloaded the driver 3.1.7.0 and the speeds are still very slow. I tried out of the box and the 10g didnt show on ethernet...