@Riley_S Rebooting the modem allowed it to do the update! Thanks for the hint! It fixed my VPN issue!

@Riley_S I tried updating the DNS for 8.8.8.8 and 8.8.4.4 but I get the same error (Unable to connect to the cloud server. Please try again later) Device hardware is v1.20. I have downloaded the...

1Hi, My AX1800 is running with firmware 1.3.1 Build 20210521 rel.72481(5553) and it's telling me there is an update to be done. The update is giving me the following error: Unable to connect to the...