@Kevin_Z thank you. I actually found a solution by chance. I plugged the ethernet cable into a different port in the router (I was previously plugged into the one that said "internet ". It worked and...

@ArcherC8 I verified power adapter is the one that came with the router.

Internet light stays orange, never turns green @ArcherC8 all other lights are gree

After factory reset, router won't connect to the internet. Many resets tried. Has anyone had this problem?