BE800 Router SFP+ port does not communicate with SG3428XPP-M2 SFP+ port

BE800 Router SFP+ port does not communicate with SG3428XPP-M2 SFP+ port

BE800 Router SFP+ port does not communicate with SG3428XPP-M2 SFP+ port
BE800 Router SFP+ port does not communicate with SG3428XPP-M2 SFP+ port
16 hours ago
Tags: #sfp+
Model: Archer BE800  
Hardware Version: V1
Firmware Version: 1.1.99 Build 20241126 rel.18304(5553)

Just received my SG3428XPP-M2 POE++ switch and when I connected the BE800 router to the switch via SFP+ ports using TL-SM5220 cable, the 2 does not communicate.  When I look on in my BE800 admin console, it shows the SFP port connected but showing 0 MBps Half Duplex.  Do I need a different cable?

 

Thanks

Jim

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