Customized Web Protection

Customized Web Protection

Customized Web Protection
Customized Web Protection
2024-10-24 07:04:34
Tags: #HomeShield #Web Protection
Model: Deco BE85  
Hardware Version: V2
Firmware Version: 1.0.22 Build 20240926 Rel. 29842

Hi There!

 

First let me start off with how much a freaking LOVE this device. Hands down the best mesh router PERIOD! Having said that, I signed up for home shield and I'm using hte Web Protection. However, a critical URL That I need for work is being blocked by Web Protection. And the only way to access the URL is to disable Web Protection. 

 

Does anyone know how I can add a specific URL To the approved list for Web Protection please?

 

Thank you

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#1
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3 Reply
Re:Customized Web Protection
2 weeks ago

  @ThorinAL a week and no reply is making me cancel this as I just signed up and came to look for how to add a domain to be blocked.

 

no customer support is no good

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#2
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Re:Customized Web Protection
2 weeks ago

  @Steveriggins Yes, very VERY disappointing. Like I have no way of getting to the site I need w/out disabling a service I paid for. Seems sort of counter intitative. It should at least allow me to proceed per admin permissions or something. Very annoying. 

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#3
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Re:Customized Web Protection
2 weeks ago

  @ThorinAL set up an accounting by for your device(s) in Parental Controls as an Adult. Then you'll be able to whitelist the website. Not sure why they do turn that way but many vendors are. 
 

Sorry for the late reply, been busy and haven't been back to the forum for several days. 

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#4
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HomeShield
Web Protection
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