Unable to remove extender from app

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Unable to remove extender from app

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Unable to remove extender from app
Unable to remove extender from app
2024-03-14 13:15:28 - last edited 2024-03-14 13:20:12

After purchaseing BE800 WiFi 7 router and the RE605x to create the one mesh, I returned the 605 for the RE815XE.  I factory reset the 605 and unbinded it from my account.  However I see the 815 nd my main router, but under the main router it still shows the 605 (satiliate) under the router.  How to i delete this device.  Any help would be greatly appricated.  

 

Also in the App under Mesh Network is where I see the 605 but the 815 is in its own tile not under mesh network and all say cloud devices.

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#1
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Re:Unable to remove extender from app
2024-03-15 07:38:08

  @Tronski013 

Hi, welcome to the community.

Can you share a screenshot on the Tether app that RE605x is still displaying as a Mesh satellite?

Best regards.

 

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