Deco app can't find the X55

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Deco app can't find the X55

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deco app can't find the X55
Deco app can't find the X55
2024-02-10 15:28:30
Model: Deco X55  
Hardware Version:
Firmware Version:

I have full lights connected from my fiber box from my internet provider. I have blue flashing light on the main router unit. I have my phone connected to the routers internet. It followed all the steps on the website to get the app to recognize the router but it can't find it. I can't get a hold of anyone in tech support to fix the problem. How do I fix this problem?

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Re:Deco app can't find the X55
2024-02-13 08:17:43

  @Amber_2027 

Hi, Have you tried the suggestions here:

Main Deco Failed to Complete Setup

Best regards.

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