X55 has Connection Preference, But Get Save Error

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X55 has Connection Preference, But Get Save Error

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
X55 has Connection Preference, But Get Save Error
X55 has Connection Preference, But Get Save Error
2023-06-25 19:50:56
Model: Deco X55  
Hardware Version: V1
Firmware Version: 1.1.0 Build 20230522 Rel 68968

When I go into Connection Prefence, and attempt to unclick Auto (ie, turn off Auto), I get an instant "Failed to save your settings. Try again later."

 

Ok, how much later?

 

Of course I am wanting to control how some of the more distant Decos connect to the system. Not sure how this is a mesh system otherwise (rather it is just a bunch of WAPs that have poor signals fooling a device into thinking it has good signal).

 

Thanks, Jason

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Re:X55 has Connection Preference, But Get Save Error
2023-06-26 07:56:23

  @JasonWatson 

Hi, welcome to the community.

The last time I saw this error is due to the firmware of some models in the Mesh Network that does not support setting up connection preference yet.

Can I have a screenshot of the current firmware versions on the Deco APP? (Or could you please leave me a message with your TP-Link email account for the Deco APP?)

091b44c44ad944928c5b7a2f8f0326c6

Wait for your reply.

Best regards.

 

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Re:X55 has Connection Preference, But Get Save Error
2023-06-26 12:07:14

  @David-TP 

 

Hi David, thanks for the reply. I have 6 Deco X55s. I purchased the first 3 about 6 months ago, and the last 3 just a few days ago.

 

The Deco in question is the newer one.

 

The Firmware Version reads like this: 1.1.0 Build 20230522 Rel. 68968

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Re:X55 has Connection Preference, But Get Save Error
2023-09-30 16:30:43

Was this issue ever resolved? I'm experiencing the same.

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Re:X55 has Connection Preference, But Get Save Error
2023-10-02 00:45:42

  @wrathskellar Nope. There was some chatter back and forth from tp-link, but then nothing.

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