XE5300 Consistently dropping connection
XE5300 Consistently dropping connection
Receiving a firmware update for the XE5300 from 1.1.11 to 1.2.2 and the connection has not been stable ever since the upgrade. Is there any way to downgrade the firmware?
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Seem like the only way to resolve this issue was resetting all of the deco's by pressing the reset button on the bottom of the routers. Once I have finished resetting all the routers, I wired only the main router and establish a connection then added the rest of the decos. After updating to 1.2.5, seems like all decos will need to be reset again after the new firmware has been added to the routers which seems to keep a stable connection.
- Copy Link
- Report Inappropriate Content
@SocorroC I finally had enough of the 1.2.5 firmeware trouble shooting and downgraded to 1.2.2. Everything is working as before. Next time I'll give it a few months to see how stable the new firmware is.
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
@MelVit Hi. I'm sorta techie and was able to follow the instructions provided in the firmware download.
https://www.tp-link.com/us/support/download/deco-xe5300/v1.60/#Firmware
You'll need the LAN IP address of your DECO, which is in the app, and the password to your account to log in using a web browser but after that it's just a matter of uploading the bin file from the folder.
By reverting to 1.2.2 my connection is solid.
Good Luck
- Copy Link
- Report Inappropriate Content
@scott97062 thank you! I reset the units per another user's post & now the units aren't red, but blinking blue which means they are ready to set up. I tried to get them set up again & couldn't get them to work. I'll try the firmware download tomorrow.
- Copy Link
- Report Inappropriate Content
Hi, Thank you very much for the feedback.
The unstable issue on 1.2.5 of Deco XE5300 V1 has been fixed on 1.2.6 which will be released very soon. Please pay attention to the official website.
If you want to test this firmware, here is an early-access version of 1.2.6:
Deco XE5300 v1-1.2.6_build_20230613
Thanks a lot.
Best regards.
- Copy Link
- Report Inappropriate Content
@David-TP Thanks. I'll try it tomorrow.
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
hi I'm having the same issues reported here but I'm on 1.2.6 rel 52821. It randomly drops internet and it's happening more frequently now for the last week and a half. Should I try to revert to a previous version or is there any steps I can try?
- Copy Link
- Report Inappropriate Content
Nathanpgonzalez wrote
hi I'm having the same issues reported here but I'm on 1.2.6 rel 52821. It randomly drops internet and it's happening more frequently now for the last week and a half. Should I try to revert to a previous version or is there any steps I can try?
I'm having the same thing on the latest firmware. This is a new setup for me though - I have nine deco units and it seems that anytime 1 deco goes offline for a second, all others seem to lose connectivity for a few minutes. This creates a pretty unstable network. I know my use case is different with more than usual number of decos, but the symptoms are the same as reported in this thread.
- Copy Link
- Report Inappropriate Content
Information
Helpful: 3
Views: 2868
Replies: 20