XE75 PRO clients are constantly cycling online and offline...PLEASE HELP
I have recently invested in the Deco ecosystem (The XE75 PRO), and I am currently experiencing some sort of App glitch. Problem...when I log into the Deco Phone App(android) and view clients the online clients are randomly and constantly going from online to offline back to online status(repeatedly all day). This also makes the client unusable from the App. Also the clients seems to still be connected to the Deco mesh system, just showing offline status. IF anyone could help thanks in advance.
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
@Dellki Hi, welcome to the community.
I see you have submitted the APP log already and the case has been forwarded to the senior engineers.
Please check the email for further suggestions.
Best regards.
- Copy Link
- Report Inappropriate Content
@David-TP Good day and thanks for the professional and timely response. I will be looking forward for a solution you guys may provide.
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
@JojoBa18 I will definitely keep you posted in the event TP-LINK responds with a solution to our situation. (Following)
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
I have same issues with these I have 5 of the Deco XE75 Pro I need help I have reset them I have updated mail one still no luck This is the worst Wi-Fi system I've ever owned in my entire 60-year life
I've never had a Wi-Fi system so bad why would this do this and you pay so much money to have good stuff but it's complete utter junk
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
@Techgorilla I still have not received any help or answer for this reoccurring problem. If you get any help please keep me posted.
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
@Techgorilla Still no luck, I have reserved that this is the way it is going to be.
- Copy Link
- Report Inappropriate Content
Information
Helpful: 4
Views: 3591
Replies: 31
Voters 3
