This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
The main router connected to the modem keeps going red 2 to 3 times an hour for one minute and then goes back to green. Firmware is current. All cables are new. This is going to be a big problem when I go back to work on Monday. Any ideas?
Hi, May I know who is your internet service provider?
Have you experienced any disconnection issues before installing Deco XE75?
Could you please help me save a picture of the IPV4 settings on the Deco APP>More>Internet connection>IPV4 when Deco turned red again?
And there are some suggestions for your reference:
1. change the WAN DNS to 8.8.8.8/8.8.4.4: https://www.tp-link.com/support/faq/1855/
2. Connect the main ISP modem to another Ethernet port on the main Deco XE75.
I noticed that you have also sent an email to our Technical support. please also refer to the email for more assistance.
Thank you very much.
Best regards.
Helpful: 0
Views: 660
Replies: 1
No one has voted for it yet.
We use cookies and browser activity to improve your experience, personalize content and ads, and analyze how our sites are used. For more details, please read our Privacy Policy.
