Deco W-7200 Unable to connect with video door bell
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I purchased an Arlo Wired Video Doorbell in November of last year. At the time I had a netgear Orbi Mesh network and the Arlo device was working well. The ORBI device went bad and I purchased a new Deco W-7200 in June of 2022. I have been unable to connect the Arlo doorbell device to my Deco mesh network. I've tried everything that ARLO suggested: turned off the satellite router, turned off the 5 gHz and several other settings. The MAC filtering is not on... and so I am a complete loss for ideas to get it working. The signal on my IPhone from the Deco is strong at the site of my doorbell - its only approximately 20 feet from the main router - through an outside wall. Given that the ARLO device worked with the Netgear ORBI mesh network and I have to believe the problem lies with the TP-Link Deco device.
Does anyone in the community or the company have any additional ideas?
@David-TP Thank you.
I followed the steps you outlined and was still unable to connect to the Deco W-7200. I did not produce a video, however, the Arlo Video Doorbell flashes red (which it did) when it is unable to connect with the network. Oddly, while the Arlo app shows that the doorbell was unable to connect to the network, the Deco App shows a device named "AVD1001" as connected to the network - however it shows no activity downloading or uploading data. I attached a screen shot of the attached clients to my Deco Main router.
Any help would be appreciated.
Jeff