Google Nest Mini, Home Mini....etc Cannot Connect to AX11000 in AP Mode with AP Isolation off or on.

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Google Nest Mini, Home Mini....etc Cannot Connect to AX11000 in AP Mode with AP Isolation off or on.

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Google Nest Mini, Home Mini....etc Cannot Connect to AX11000 in AP Mode with AP Isolation off or on.
Google Nest Mini, Home Mini....etc Cannot Connect to AX11000 in AP Mode with AP Isolation off or on.
2022-03-29 19:35:39 - last edited 2022-03-30 00:11:20
Model: Archer AX11000  
Hardware Version: V1
Firmware Version: latest

Cannot connect Google devices through an AX11000 in AP Mode with AP Isolation off or on. I have our new AX11000 in AP mode with AP isolation turned off. I canot connect any Google device through this AP on any band, with or without AP isolation on. Also active in the AX11000 AP is: OFDMA and MU-MIMO. I've tried all matter of encryption settings. All other devices connect well, phones, laptops....etc. I do have DHCP OFF. As having DHCP on, on the AX11000, doesn't allow my main router to single handedly control/resolve all connected MAC IDed devices to IP addresses. The AX11000 has been given a static IP address, with appropriate subnet mask and gateway setting.

 

Also there is no IPv6 LAN control (on/off) in AP mode. I've read that google devices don't connect with IPv6 off, but I can connect all my Google devices through my main router's WiFi with IPv6 on, so could the AX11000 in AP mode (not allowing IPv6 LAN control) be causing the issue for Google devices? 

 

I am using an Actiontec T3200 Modem/router gateway as our main ISP connection.

 

I've read in another thread similar issues with the AX11000 and google devices.

 

Also fully updated to the latest firmware.

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#1
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Re:Google Nest Mini, Home Mini....etc Cannot Connect to AX11000 in AP Mode with AP Isolation off or on.
2022-03-30 06:28:10

@Kamak 

 

Hello, what if you switch the AX11000 to router mode, will the Google devices connect? 

 

When the AX11000 is configured in AP mode, is the SSID the same as the name of the Actiontec T3200? Try changing to a different name on the AX11000. Just to confirm, what are the wireless settings on the AX11000? Is the 2.4G and 5G network separated or they are the same? How about the wireless security?

 

This is the guide to configuring the AX11000 into AP mode, please try resetting the AX11000 and reconfigure it to AP mode to check if the Google devices will connect.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Re:Google Nest Mini, Home Mini....etc Cannot Connect to AX11000 in AP Mode with AP Isolation off or on.
2022-03-30 15:24:07 - last edited 2022-03-30 17:49:39

  @Kevin_Z No, I have all three bands (2.4G, 5G-1, and 5G-2) configured with unique SSID names in AP mode. I am also using Guest mode with 2.4G and 5G-2 set up with their own unique names also.

 

So AP isolation is off, and I see now that it does have a unique LAN IPv6 IP address.

IPv6 LAN IP: FE80::B2A7:B9FF:FE3C:D9AD/64

 

Google devices are not the only IoT that can't be connected to this AP, I have another device, a smart socket, it also can't be connected. And yes the phone is on the same band, through the AX11000, when doing setups.

 

"Is the 2.4G and 5G network separated or they are the same? How about the wireless security?"

They are seperated and the security is set to WPA-PSK/WPA2-PSK / TKIP/AES, for all bands

 

UNRELATED:

 

I can't even figure out how to connect the Archer AX11000 to the Actiontec T3200 in router mode. The T3200 is a gateway modem/router, with only router LAN connection I/O. Would it have to be bridged together, and use the WAN I/O on the AX11000? Then there's the issue with the ISP allowing a second router to be connected to the internet WAN, or does bridging negate that issue. What about the MAC address of the AX, would it have to be a clone of the T3200?

 

Also with static IP setup for the AX11000, using a non default IP of 192.168.1.6 the AX11000 GUI web interface does not work with the default http://tplinkwifi.net URL. I can only interface using the IP address. That seems to be a GUI issue.

 

And another static IP address issue. With or without DHCP on or off: With my phone (for example) set internally with a static IP and within the AX11000 IP pool range and the phone connected to the AX, the AX will not "display in the connected list" the phone, even though it is connected through it, and working with the internet and the main modem/router can see it.

 

But lets not dwell on these potentially unrelated issues, unless you see a relationship.

 

Update:

 

Managaed to get a Google Nest Mini to connect through the AX11000 on 5G, not exactly sure what did it. But setup did NOT complete as expected by the Google Home app, though it seems to be communicating with my phone

Here's a few pieces of setup information:

1) AX11000 is in AP mode

2) AX11000 DHCP is on with a Gateway IP address (same as the T3200 main router), and a LAN IP address pool.

7110ab38e3154b978d2a9e74c1ff16b0

3) AX11000 is in AP isolation

4) AX11000 has seperated three SSIDs on 2.4G, 5G-1 and 5G-2

5) AX11000 has MU MIMO turned off on the 5G bands

6) AX11000 has LAN setting of: d4f97664eab7402cb337f4119b03b95a

 

7) Host Modem/Router T3200 WiFi turned off.

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#3
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Re:Google Nest Mini, Home Mini....etc Cannot Connect to AX11000 in AP Mode with AP Isolation off or on.
2022-03-30 23:02:58 - last edited 2022-03-30 23:04:41

  @Kamak Honestly, it's looking more and more like just plain LAN IP resolution. It was probably mostly the old Actiontec T3200 host modem/router, as I was having client IP connection issues prior to adding the AX110000. We have more than 30 connections total and more than 20 at any one time. Of those cennections approx 10 are WiFi, So I wanted to add a high bandwidth MU MIMO multi band AP to help out.

 

I wouldn't clasify this as resolved, just workeable at this point in time. Maybe DD-WRT will come up with a nice mod for this model. Crossed my fingers.

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#5
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Re:Google Nest Mini, Home Mini....etc Cannot Connect to AX11000 in AP Mode with AP Isolation off or on.
2022-03-31 02:53:34

@Kamak 

 

Agree that we focus on the initial issue with the Google devices connected to the AX11000 first, once we figure it out, we can discuss others then.

 

I want to confirm again if you have successfully connected all the Google devices to the Actiontec T3200 Wi-Fi before you purchase the AX11000? Were you able to connect ~30 devices to that Wi-Fi simultaneously?

 

Regarding the AP configuration and IP settings, I would still suggest resetting the AX11000 to factory defaults, then connecting AX11000's WAN to Actiontec T3200' LAN, simply change the working mode from the default router to Access Point on its web GUI, there is no need to set an IP address pool on the AX11000, then try connecting the Google devices or smart socket to the Wi-Fi.

 

If you are willing to give it a try to change the Actiontec T3200 into a bridge modem, you may search "How do I put my Actiontec T3200 into bridge mode?", you should find out how to do that. Then you can reconfigure the AX11000 to be the router in your network to check if the Google devices will connect to it.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Re:Google Nest Mini, Home Mini....etc Cannot Connect to AX11000 in AP Mode with AP Isolation off or on.
2022-03-31 04:38:34

  @Kevin_Z I have connected some of the Google Nests to the T3200 before, but I also had to connect them to another AP we have in order for the Nests to be within range. The T3200 just doesn't have the range for out entire property.

 

I had tried to connect the AX11000 WAN port while in AP mode to the host router, but it could not resolve or see the internet. I was always under the impression that the WAN port could only be used for connecting to a Modem, not another router. I also tried connecting to the WAN port while in router mode, still no internet. So that might have a lot to do with the T3200 host gateway. Time to get rid of that old WiFi 5 unit. 

 

All aside, I have managed now, to get some IoT connected to the AX11000. I'm not 100% sure what resolved it. Was it just having issues getting IP address from the host? Maybe. I did turn off WiFi on the host router, when success occurred, but I also  had turned off MU MIMO at that time also. I've turned back on WiFi (on the host) and MU MIMO back on (on the AX) and everything is still connected, "For now"

 

To tell the truth, everything has issues, in my opinion and from my experience. The Google Nests, the old router, my other DD-WRT Linksys WRT32X in AP mode and now the AX11000 in AP mode, they all have issues with compatibility, I assume.

 

The real solution. Get rid of the old Actiontec gateway. Connect the AX11000 as a router, with the 2.5Gbs WAN straight from my ISP's Nokia ONT? Get a new TP-Link Wi-Fi 6 AX11000 AP, putting it at the opposite end of the home.

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