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Can't find network

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Can't find network

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Can't find network
Can't find network
2020-09-14 18:50:02
Model: Deco X20  
Hardware Version:
Firmware Version: 1.2.5 Build 20200709

Model: Deco X20 / Deco W3600 / AX1800

 

I was able to get up and running quickly with various Apple laptops and iPhones, HP Printer, XBOX, no issues.

 

ISSUE

I ran into one problem, a Windows Laptop, running Windows 10. When searching for available networks, the network name was not listed and could not be found. Laptop is maybe 2 or 3 years old. I'm assuming there might be a WiFi issue with standards? How can I try and troubleshoot?

 

Thanks community in advance,

Ray

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2 Reply
Re:Can't find network
2020-09-15 16:25:08

@Thanos-408 

 

The drivers might be out of date, once you get those updated then the laptop will see AX networks.

 

Here is a post about it: https://www.tp-link.com/us/support/faq/2303/

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#2
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Re:Can't find network
2020-09-15 18:05:46

@Tony

Thanks for the suggestion. Will look in to updating driver and give it a go.

 

Ray

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