networks can not be seen from two acer laptops in the house
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I have 2 acer laptops which can not see either the 2.4 or 5.0 networks and thus only function via a cat5 cable.
I also have an epic sewing machine in the house which is unable to connect.
PC is out of warranty and thus no tech help. tp-link says not our problem
I should point out that an older HP laptop is able to connect via the 2.4 network.
phones connect.
i have gone through any options I can think of.
Your computers might not like AX wireless networks.
Possible easist fix would be to change the Wi-Fi on the AX3000 to exclude AX.
Log into your router, and change the mode to b/g/n for the 2.4GHz, and then hit "Save". Now go to 5Ghz, change the mode to a/n/ac, and hit "Save" :
The root cause is likely the wireless drivers on your computers are out of date. So once you update those drivers then they should be able to connect to AX Wi-Fi routers and you can put the mode back to having AX.
Your computers might not like AX wireless networks.
Possible easist fix would be to change the Wi-Fi on the AX3000 to exclude AX.
Log into your router, and change the mode to b/g/n for the 2.4GHz, and then hit "Save". Now go to 5Ghz, change the mode to a/n/ac, and hit "Save" :
The root cause is likely the wireless drivers on your computers are out of date. So once you update those drivers then they should be able to connect to AX Wi-Fi routers and you can put the mode back to having AX.
I tried on the 2.4 and it worked.
Many thanks
the following is what is in both acers .... I have not found an updated driver from what I have. If you have clues, I'd love to hear them
THe Tech support was completely useless.
I looked for new ideas
You were the source and I am very thankful!
They had me run through what I had already done.
as a hypothetical.
My wife has an "EPIC" embroidery machine. The wifi is problematic at best relative to keying in password for network. Do you know if this device will allow me to set the password to something easy like GOO for her to make the connection and then go into admin and put a pw in which has some meat. Many years ago I had a few items which did not like when that was done.
Thanks again
John
