Archer a7 2.4 ghz channels 7 through 11 not showing up

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Archer a7 2.4 ghz channels 7 through 11 not showing up

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Bigbossman

2018-12-31 03:49:14

Posts: 1

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2018-12-31

Archer a7 2.4 ghz channels 7 through 11 not showing up

2018-12-31 03:49:14

On my archer a7 I no longer have option to select any channel above 6.

1 Reply

Carl

2019-01-01 19:09:41

Posts: 3808

Helpful: 1140

Solutions: 83

Stories: 25

Registered: 2018-11-01

Re:Archer a7 2.4 ghz channels 7 through 11 not showing up

2019-01-01 19:09:41

@Bigbossman

Usually issues like this happen only when there is an issue with the firmware. If you recently did a update we would recommend re-installing the update. If you haven't please try to install the lastest firmware and see if that cleans up the issue. If it did not then the next course of action would be to call our support line and seek a replacement as there is an authorization process we have to follow. If you need this step contact us at 866-225-8139

Best Regards

Carl | TP-Link Support

Check out the Latest: Recent Smart Home Features and Updates for Tapo and Kasa Securing Your TP-Link ID with 2FA:Deco and Tether | Smart Home Splash into a Smarter Summer with Sub-G Sensors, Matter, and Apple Home!

Bigbossman

2018-12-31 03:49:14

Posts: 1

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2018-12-31

Information

Helpful: 0

Replies: 1

Archer a7 2.4 ghz channels 7 through 11 not showing up

Archer a7 2.4 ghz channels 7 through 11 not showing up

Information

Voters 0

Tags