Cannot set up Chromecast to X60 network

Cannot set up Chromecast to X60 network

Cannot set up Chromecast to X60 network
Cannot set up Chromecast to X60 network
2025-03-09 20:52:00
Model: Deco X60  
Hardware Version:
Firmware Version: 1.5.5 Build 20240718 Rel. 44414

Today suddenly my Chromecasts that were previously working via my X60 mesh network could not be connected to. I tried factory resetting them, and now I am having trouble setting them up again. During their setups, when it reaches the connection phase, it fails to connect to my WiFi network. I know it's the Deco's fault because they can connect to my separate Starlink WiFi and my base router's WiFi. The setup only fails when I tell them to use the Deco network. 


Deco related troubleshooting I have done:

- updated firmware to most recent version

- restarted network

- confirmed I have my main Deco as as access point

- set my band to be only 2.4hz

 

Non-deco related trouble shooting

- restarted devices using Google home to setup the Chromecasts

- verified the devices are connected to the mesh network successfully

- factory reset Chromecasts 


During the setup phase where the connection fails, I actually DO see the Chromecast as a device on the Deco. I have tried increasing its priority, turning off the mesh option, forcing it to use the main Deco, and forcing it to use the 2.4hz band. Nothing has worked. 

 

Please help. 

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#1
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2 Reply
Re:Cannot set up Chromecast to X60 network
3 weeks ago

  @BobMullNH I received a network down message from Google regarding our Gen 2 Chromecast.  It may not be the X60's fault...

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#2
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Re:Cannot set up Chromecast to X60 network
3 weeks ago

  @jzchen I am still having the issue several days later. The chromecasts continue to work on other internet sources. They only do not work on the X60. 

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#3
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