printer offline after new router install

Jim-SLC

2024-10-10 23:08:22

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Registered: 2024-10-10

printer offline after new router install

2024-10-10 23:08:22

Model: Archer AX5400 Pro

Hardware Version: V6

Firmware Version: ??

Printer stays Offline after installing new TP-Link router.

With previous Netgear the printer served 3 computers - 2 via wifi connection, 1 via ethernet cable from network switch.

Printer is connected to that network switch via ethernet cable; the switch is fed with ethernet cable from the new AX5400 router.

The printer IP address, 192.168.1.150, matches the address showing in Windows - Settings - the printer name - Properties - Ports.

Could the issue be the Gateway setting at the printer itself ?

It's an older Kyocera printer, with no built in wifi. Has performed for years.

1 Reply

Carl

2024-10-11 00:26:15

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Registered: 2018-11-01

Re:printer offline after new router install

2024-10-11 00:26:15

@Jim-SLC

Hi Jim,

Are you able to ping the printer from a PC on the network? If not then it might be a communication concern in a case like that i would reset the network settings on the printer itself and reconnect it to the network. Then I would do a network printer rediscovery on your computer and see if it works.

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printer offline after new router install

printer offline after new router install

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