Printer not recognizing network name of my new router
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I bought an Archer AX 50 router and was able to connect successfully to all my devices in my home including my IPhones, IPads, TVs, etc. I am not able to connect to my HP Office Jet Pro 9015 printer. The network does not come up on the printer screen and when I type it in, it does not recognize it. I am using the same Network name that I used for all my other devices so I know I have that right. Could it be not comparable with that printer? Or is there a step I am missing?
On your WIRELESS SETTINGS, you'll see this:
SSID is the Network Name... as you can see above. You get to that by entering the Router Interface on a Browser, and then selecting Advanced, Wireless, Wireless Settings as above.
Security, there are really 3 lines for that, Security, Version, and Encryption. I'll assume the default shown above is what you have?
There are some setings of interest here. Note 2 are set to AUTO... and some device do NOT like that choice. Some devices will not responsd or see the SSID (Network Name) if they are not set to one they can handle. Hence my suggestion to try NO SECURITY.
You reach that on the Security Line:
The 'green' is the default, and selecting the down arrow will show you this. Select 'No Security' and see if that helps. Still having a problem, it could be the Channel Width or Frequency. I'd look at Frequency first. and they go from 1 to 11:
Auto will usualy use the least crowded, but some devices might not work above 8 or 9. Set it lower than 8 for instance, and some reading for this, https://www.extremetech.com/computing/179344-how-to-boost-your-wifi-speed-by-choosing-the-right-channel
Channel Width:
Most devices can handle both, but set it to 20Mhz and all can usually handle that.
Bt the way, HP says the printer can support " 802.1x Authentication for Ethernet; WPA2-Enterprise; WPA2-Personal; ", so I wouldn't expect a problem with any defaults other than the Channel # (frequency) or Channel Width being a possible problem?
If it still doesn't work, this might be better asking in the HP forum? For all I know, it might be required to reset the printer to have it forget the old router info? See https://www.support.com/how-to/how-to-factory-reset-an-hp-printer-10468 but I don't know if you'll lose needed settings/information doing so?
