Could not connect to internet

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Could not connect to internet

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

2BRicardou

2023-12-05 02:32:07

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Registered: 2023-11-21

Could not connect to internet

2023-12-05 02:32:07

Model: Deco M5

Hardware Version: V1

Firmware Version:

I have had the Deco 5 connected and running for about a week. Now Bluetooth is not connected and the internet. I have Blue light blinking on all units and my Deco network show on the listing. I have tried to reinstall at least 4 times. Everything looks good, however my phone TP-Link has a connection, but it is running off ATT

1 Reply

Riley_S

2023-12-05 21:26:07

Posts: 3006

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Registered: 2022-04-18

Re:Could not connect to internet

2023-12-05 21:26:07

@2BRicardou,

If your network was running fine for a week, I have a feeling that the device provided by your ISP is a Gateway (Modem + Router Combo). If your ISP device is broadcasting a wireless network, you may need to configure either 'Bridge Mode' or 'IP Passthrough" - Otherwise the Decos operation mode needs to be changed to AP Mode after they are set up.

The Blue Blinking Lights on your Decos mean that they are ready for setup and not yet ready to provide an internet connection - likely a result from one of your resets. From within the Deco App, you should either be able to reconfigure your network by going through the initial setup process.

You may also consider deleting the network from your Deco app before trying to configure the network again.

Check out the Latest: Getting Started with EasyMesh and TP-Link New Tablet Mode for the Tapo App Comparing the Latest Tapo Doorbells

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