So I got this new router and I am getting constant disconnects. Not just where my devices say no internet but where my devices get totally disconnected from the router and have to reconnect. Chatted with tech support who told me to change DNS primary and secondary to 8.8.8.8 and 8.8.4.4 respectively (seems to be a common response which baffles me cuz that only changes it to Google's DNS servers when it's really a router problem).  That helped a little but the disconnects are back. Then was told to disconnect the USB drive and see if that helps. No still the same. I get an email this morning telling me this tech support guy is going out of town beginning tomorrow and will be back Oct 6. Which is why I'm here. It's not my modem cuz I just got a new modem from Spectrum and the problem remains with both modems. I realize this is a new router on the first firmware version but right now it's unusable becuase of the lack of reliablity.