Slow and dropping internet connection with new router

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Slow and dropping internet connection with new router

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Slow and dropping internet connection with new router
Slow and dropping internet connection with new router
2023-08-14 20:42:46
Model: Archer AX3000  
Hardware Version: V1
Firmware Version: 1.2.3 Build 20230603 rel.46473(5553)

I got this new AX3000 wi-fi 6 router about two days ago to replace my decade old Apple Airport Extreme Generation 5. The internet connection drops severly throughout the day even though I am using a wi-fi 6 ethernet cable. The Wireless connection is also a little patchy sometimes but not nearly as bad as the ethernet connection. In some games I played online my ping on the new router was always greater than 50 ping and jumped up to 200 ping sometimes, but on my decade old router I had a stable 20 ping that never went higher than 50 ping. Can someone let me know if I need to do some fine tuning on the router or something? Maybe a new ethernet cord?

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Re:Slow and dropping internet connection with new router
2023-08-16 22:53:39

  @Goldbag0 

power the modem, router and computer off. Wait 5 min. Power on one at a time modem, router, then computer.

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