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AC1750 Mesh Wi-Fi Router keeps dropping Internet connection

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AC1750 Mesh Wi-Fi Router keeps dropping Internet connection

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AC1750 Mesh Wi-Fi Router keeps dropping Internet connection
AC1750 Mesh Wi-Fi Router keeps dropping Internet connection
2022-04-06 18:17:58 - last edited 2022-04-11 19:18:43
Model: Archer A7  
Hardware Version: V5
Firmware Version: 1.1.4 build 20211022 rel. 58866

Annoying: 2 or 3 times a day the Archer Wi-Fi Router drops the Internet connection. 

I reboot the Router and it will be OK again, until it drops again.

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1 Accepted Solution
Re:AC1750 Mesh Wi-Fi Router keeps dropping Internet connection-Solution
2022-04-07 02:43:32 - last edited 2022-04-11 19:18:43

Hello @steveo1049, thank you for reaching out to us and welcome to the TP-Link community.

 

I would suggest going through the troubleshooting suggestions here to see if the dropping issue can be fixed. 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Re:AC1750 Mesh Wi-Fi Router keeps dropping Internet connection-Solution
2022-04-07 02:43:32 - last edited 2022-04-11 19:18:43

Hello @steveo1049, thank you for reaching out to us and welcome to the TP-Link community.

 

I would suggest going through the troubleshooting suggestions here to see if the dropping issue can be fixed. 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Re:AC1750 Mesh Wi-Fi Router keeps dropping Internet connection
2022-04-11 20:19:05

  @Kevin_Z 

 

Thank you.

Since I posted, I have had the ISP (Comcast) look at the line coming to the house and they determined that the

signal was not optimal and so they replaced the cable from the utility pole to the house.

That improved picture quality on the television, and seems to have imporved the issue with the Wi-Fi Router dropping Internet.

I don't have to re-boot the router as often but it still loses internet.

 

I'll also look at your recommended troubleshooting suggestions.

 

- Steve

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Re:AC1750 Mesh Wi-Fi Router keeps dropping Internet connection
2022-04-12 03:00:11

@steveo1049 

 

Glad to hear that Comcast helped determine and fixed the issue. Please try the suggestions and report back if the issue persists, thank you.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Replies: 3

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