No WIFI access

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No WIFI access

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No WIFI access
No WIFI access
2022-07-17 00:34:38
Model: Archer AX1800  
Hardware Version:
Firmware Version:

I just purchased a AX1800, l can access the internet via cable, but nothing via WIFI. The only lights on are the power, Ethernet & one other (l don't recognize). The 2 WIFI lights aren't on. I've unplugged & turned off the modem, the router from power & unplugged all cables. I have a Windows 10 64 but laptop & an Android 8.0 (Oreo). I've tried on both cell phone & laptop. Any help would be appreciated. TIA

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Re:No WIFI access
2022-07-18 18:43:19 - last edited 2022-07-18 18:54:50

  @EdS56 Can you log into the router setup and verify the wifi radio bands are enabled?  If they are checked, and still not working, uncheck, apply, then recheck the boxes and apply. See below image for reference.  Also ensure firmware is up to date.

 

2b7c03dfe5904b29927fe6ef32efec08

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Re:No WIFI access
2022-07-19 18:57:31

  @pcuttle 

Thanks for responding.  After church Sunday I came home and unplugged everything and lifted for 3 hours. Then I went through the steps again still had problems after fiddling with it for a bit all of a sudden my laptop started seeing the Wi-Fi wirelessly. Then about 10 minutes later my phone started working on Wi-Fi. It's all working great now. Thanks again for your willingness to help.

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