I've had an Arch34 AX50 for about a year now, and all was good up until a few weeks ago. It started to randomly drop the wifi connection, and the indicator light on the front panel was orange. The cable modem indicators were all normal, and unplugging the router, waiting 15 seconds, and plugging it back in solved the problem.

Today, it dropped the wifi connection, the front panel indicators were normal -  all green - and restarting the router didn't solve the problem. I then restarted both the modem and the router several times, yet the problem persisted. All indicators were green, but no internet connection.  I replaced the AX50 with my previous router, and that got me back on the internet in no time.

The AX50 firmware is the latest version, so that's not the issue. Of course, I don't have the receipt, and I don't remember where I bought the AX50, so a return/repair is out of the question. I'm wondering if this is a hardware failure, or if there might be some settings or magical chants that would take care of the problem.

Thanks in advance.