Deco device is solid green but dorsnt show in app

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Deco device is solid green but dorsnt show in app

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Nerak

2022-02-10 08:11:43

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Registered: 2022-02-10

Deco device is solid green but dorsnt show in app

2022-02-10 08:11:43

Model: Deco X20

Hardware Version:

Firmware Version:

I set up the deco tp link today. Now when I go into the app and log in to change parental controls etc. It is acting as if I haven't registered my devices, but I have. Therefore it won't let me read them. Devices are solid green. Have deleted and reinstalled app, same problem.

1 Reply

David-TP

2022-03-21 07:26:46

Posts: 12875

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Registered: 2020-04-14

Re:Deco device is solid green but dorsnt show in app

2022-03-21 07:26:46

@Nerak

Hi, Thank you for your time and patience.

I see the Deco is online under your TP-Link ID from the cloud server so I guess the Deco is working properly now.

Would you mind sharing with us how you have fixed this issue?

Thank you very much.

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Deco device is solid green but dorsnt show in app

Deco device is solid green but dorsnt show in app

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