Connecting Deco to app

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Connecting Deco to app

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Jennseay

2021-04-14 19:11:15

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Registered: 2021-04-14

Connecting Deco to app

2021-04-14 19:11:15

Model: Deco M5

Hardware Version:

Firmware Version:

Hello. My ISP already has set up my decos. I have a network and a password. I just want to be able to view and manage my network through the app. When I go to the app it asks me to connect and all that, but I am already connected.
The light on my deco is solid green.
In order to add my decos to app, do I need to reset them and then start over like I am creating a new network? And if so, can I use the same username and password so I don't have to re enter them on all my devices?
Thank you!

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Tony

2021-04-19 17:38:55

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Re:Connecting Deco to app

2021-04-19 17:38:55

@Jennseay

The Deco needs to be initially set up with a TP-Link ID in order to actually get to the internet. If someone connected a Deco to your modem, and it went green right away then it likely was set up with another account already.

What I would do is reset every Deco node by holding the reset button for 2 seconds. Once the nodes start blinking blue you can then set them up one by one. I would probably just have one powered on (wired to the modem), set it up through the app, then power on the second node, and so on.

If you created a TP-Link ID already, then you would stay logged into the app, and then hit the plus symbol on the top right to start adding the Deco units.

Connecting Deco to app

Connecting Deco to app

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