@sailho 

The QoS is powered by TrendMicro: https://global.sitesafety.trendmicro.com/

You can go to that site, enter the service or service URL to see what it is categorized as.

@sailho 

Thanks for the response. it is a step in the right direction, but doesn't quite answer my questions. For instance, if I enter the URL for Outlook email, TrendM responds that it's email, but doesn't disclose if Deco classes that as "Standard" or "Chatting" or even "Gaming"... And file transfers between devices in the same network are not defined at all by URL, so are they "Standard" or "Surfing" or Streaming" ???

Hope you can help to clarify