Hello, When I try to connect to some server It stays at "connecting" permanentely. I tried with some OpenVPN profiles, It fetchs the server IP but the DNS field keeps blank. What can I do? I also trie

Sorry, I don't know how to find the hardware version. It's not on the same page as the firmware info. Tomorrow we are switching to a new ISP (Vodafone) and have received a new 'Power hub' (Fibre 2 Bro

I accidentally put in the wrong email for the new owner and now, non one has access in the deco app. None of the existing managers nor myself. Will the ownership transfer back to me after some time? O

Hi, I just bought X50 to make the upgrade from E4. Unfortunately I can't access the config interface from the app. I have installed the app on my mobile (iPhone X - iOS 16.7.10), connected the base to

Why my deco model X50-5G is flashing blue light and my ssid changed? I already reset the router many times. i have check with telco, the coverage and sim card is no problem. Please assist me to solve

My Deco app's online client tab isn't working, so I searched for IP on the internet and went into the admin page, and the connected device didn't show up on the connected client tab and only with the