Hi, We are using 4xEAP620 and 1xEAP660 with OC200 controller on two floors. The issue we are facing the frequent restart of EAP660. Initially it was resolved by lowering TX power to medium from high...

@ZeroOne The issue seems resolved partially by enabling AI roaming (though fast roaming was already enabled). Then we swapped the APs, and seems this has resolved the issue. We are observing this...

@Philbert Are you using a single SSID on all devices via the controller and have you band steering enabled also? Yes Single SSID "SCS_BYOD" is configured via controller, and band steering is enabled...

@Philbert Yes the Fast roaming is enabled and most devices are windows 10 and android 8.0+, so believe roaming support must be there, but I can't confidently respond this.

Hi, we are struggling with Client connectivity wrt poor signal, despite we had covered our office with 4xEAP620 and 1xEAP660. The real challenge is that clients connect with APs with lower signal...

@Fae Thanks Fae for your consistent support. As long as MAC filtering is considered, for mobile devices we are using different SSID with portal authentication whereas MAC filtering is not applied on...