@Waver Thanks for your feedback. This adapter just supports 2.4GHz, it does not support 5GHz, so you can't see the 5Ghz wifi. Good day.

@Frankification Hi, sorry for the late reply. While there are some customer has a similar issue( can't detect 5Ghz wifi or can't connect to it), we did research before, there are so many factors...

@RyanNL Hi, that instruction is to help you connect/pair your computer to the controller with the UB400. After you download the RemotePlayInstaller.exe, you can refer to the steps below to pair the...

@Manuele Good, you can keep monitoring it and let us know if there is any update. Good day.

@SimonC. Hello, thanks for the info. Our engineer will email you later, if you are willing to do further analysis, please check your inbox. Thanks for your understanding and cooperation in advance,...

Shaun0957 wrote @Kevin_Z Sorry to contact you in this manner, but i need to change my email address as i am leaving my ISP and they delete my account and data in a month. Currently i only have bulbs...