Forums/
Wi-Fi Routers
Wednesday
@dirkdupreez Hi, The original light on the router means it is not getting internet from the front device. Please confirm if the internet is still normal from that device. If it is working normally,...
0HELPFULS
Forums/
Feature Request (Routers)
Wednesday
@Jasson_Hong Hi, Thanks for your suggestions on TP-Link products. I would report your suggestions to the related department, and they would consider adjusting and adding related features based on...
0HELPFULS
Forums/
Deco
Wednesday
@NFS Hi, Is the main Deco directly connected to the modem or the router? Please test with a wired device if the internet is sable. If there are more then one LAN cable on the device, you can also...
0HELPFULS
Forums/
Deco
Wednesday
@linesight Hi, Is there any error message when you fail to connect? You can also refer to its User Manual and check if it needs to change the settings on the router. Make sure that you have input the...
0HELPFULS
Forums/
DSL Modem Routers
Wednesday
@TPint Hi, Upon checking, that you can check the related information here in its webpage: Advanced>System Tools>Session Timeout. It should be 180s by default, but you can also manually set it.
0HELPFULS
Forums/
Deco
Wednesday
@jayppp Hi, If it cannot update the firmware directly on the phone, you can manually download the firmware from TP-Link official webpage, and then upgrade the firmware manually. Please refer to...
0HELPFULS