@Bijoy21 Hi, After you reset the router, the SSID and password would become the default one. Make sure you are using the default WIFI name and password print on the label to connect. And please also...

@Borkode Hi, Please change the DNS address to google DNS. And also test if the wired devices have the same issue. If the issue still exists, please provide the screenshot of the ping result.

@Qiu Hi, The local password is the one you created when you first logged in to configure the router. If you cannot remember it, the only way is to reset the router.

@Jazz923 Hi, I found the APAC version in the database and sent it to you via private message. Please check.

@DonHuso Hi, I have sent it to you via private message. Please check.

@riocreux Hi, Thanks for your update. While you wait for suggestions from Ring Support, you can also try the following troubleshooting steps on the router: 1. Check the advanced settings like mac...