I'm curious if you have an update on this? I just installed it Deco M9 and have similar issues. I feel like speeds are faster using my internet service provider router. Are there any changes I can...

What if you tie both black wires to your load wire?

It's meant to be a little night light so you can find the light switch in the dark. I don't think there is a way to turn it off. Ryan

You can log into one account on multiple devices. Meaning you could use his account on your phone. Ryan

Agreed you need to reset each device. Deleteing from the app will not reset them. Ryan

When I had an issue with my plug not responding I reset my Echo device and it started working again. You might try that. Ryan