@lim_linda Hello, sorry about that. We will need to confirm some details and try to help you out. The Tapo camera supports a microSD card with up to 128GB capacity, which should be formatted in...

@funfactor Hello, sorry about that. We will need to confirm some details and try to help you out. The Tapo camera supports a microSD card with up to 128GB capacity, which should be formatted via the...

@Vich Hello, May I know what is the exact issue you encountered with this camera? If possible, kindly record a short video for it and we will soon analyze it. Thanks.

@stawo Hello, You may download the latest firmware for the NC450 from the global website, we will soon inform the local web admin to confirm the publish it on the local website:...

@Pintxo Hello, please help verify some details and we will try to fix it together: 1. Do you mean the NC450 is disconnecting from the wireless network after the firmware is updated to the latest...

@basti314 Hello, Please ensure the Home Mode or Away Mode is not enabled, which will overwrite the current settings for the camera: https://www.tp-link.com/support/faq/2619/ May I know what is your...