@Jon74 Good day. Sorry for the delay. Thank you very much for your time and patience. Did the issue still exist? If yes, Did it start since you bought it, or just recently？ If you tested on another...

@Hermann Good day. Thank you very much for your time and patience. Are you trying to say, after the APP update, the camera was no longer available on the APP, or it would constantly disappear from...

@colinsmith18 Good day. Thank you very much for your time and patience. May I know the model number of your Outdoor camera? Is it KC200？ And what is the model number of your Facebook Portal device?...

@Gurvinder Good day. Thank you very much for your time and patience. We did not have the plan for cloud storage for Tapo cameras yet. And we would report your feedback to the senior engineers for...

@JennMar000 Good day. Sorry for the delay. Thank you very much for your kind feedback. We have been aware of the issue that the clips recorded in the app have no sound when you try to play it online....

@Jayr Good day. Thank you very much for your time and patience. May I know how long you have you had the camera and where are you located? Have you tried to unplug the power adapter and plug it back,...