@Tdhtdh Good day, Thanks for your patience. Did you mean KC200 would detect the lights turning on/off as a motion, right？ Have you tried to adjust the sensitivity level to have a look? Did this issue...

@Damon214 Hi, Thanks for your time and patience. Yes, currently, the home/away mode has to be set up on the Tapo APP directly, not via Google Home; Really sorry for the inconvenience. And we would...

@MarttiR Good day, thanks a lot for your patience. Did the auto-start only happen when the Surveillance Station tries to activate the camera? If you try to live-view on the tpCamera APP,or...

@Charliecarr Good day, Thank you very much for your time and patience. May I know the model number of your Kasa Cam? Did it only freeze during manual recording? How about live-view? How long have you...

@Jolltax Good day, Are you able to remote control the cameras on the 4g network? Did the cameras work fine with Alexa before? Have you tried to unlink the TP-Link Kasa account and link again with...

@Denson81 Hi, Thanks for your time and patience. Have you tested on another mobile phone to have a look? Sometimes, there would be some delay for the voice and if you wait a lit longer, would there...