@Adam-G thanks Adam. I will keep that in mind if and when I hear back.

@BarryA I am still discussing it via email with a rep. I am hoping that now the holidays are over, the troubleshooting will speed up. Not solved yet though.

@Wayne-TP Update again. It has lost 13 percent battery today. This isn't sustainable.

@Wayne-TP I have run further tests. It has been sat doing nothing for 40 mins and has dropped 5 percent battery already. If I run the detection range test. It will alert when the test is first...

@Wayne-TP I have now added a WiFi extender to my garage, which is practically right next to the main connection itself. The connection seems a little better. However it refuses to notify or pick up...

@ClareM I took mine down today to reset it, see if it would help. Seems to have made it worse as now it won't connect to any WiFi network. I'm waiting on a WiFi booster for a different part of the...