If you click on the Pause button for your son's profile in the Parental Control, will you still see the data flow of your son's device? Make sure you are not looking the wrong device. Cloudsurfer...

Hi, How did you set it as an "access point"? If it's on "Access Point", then it cannot handle DHCP, as the DHCP server need to be disable when it's working as access point. Did you try hard reset the...

C3200 only can setup IPSec VPN, doesn't support PPTP/L2TP setup.

Do you mean if you restart the router, the Time Settings will be changed and it's not the real time on the page? Normally, the router will synchronize the internet time when it has internet access,...

Did you change the wireless password when you were in the "Quick Setup" process? If you didn't change that, the default wireless password should on the label at the back of the router. You can also...

Hi, what's the current firmware version of your router? Is the 2.4GHz light on? Did you try a hard reset on the router? Is the 5G working?