Hi @Zazi What kind of VPN are you using? If you go to Insight page, can you see the VPN tunnels? If not, please reboot the controller and try with different web browsers. We look forward for your...

Hi @Babun-Sikder We currently don't any have news about this. You may keep an aye on our official websites.

Hi @AkoNaNi You said wall mount, I was thinking you are using EAP650-wall. Never mind, here is the link for EAP650:...

Hi @leciak ER2260T is a router used in mainland China; may I know how did you get that? If you plug the EAP into your old router, will the issue persist? What's the encryption mode of 2.4G? If set it...

Hi @IT-Specials It's under global view, Settings > System settings

Hi @AkoNaNi We had a new firmware for this EAP. Please update it to see if the issue can be fixed....