App and Firmware update ERROR (NC200 and NC220)

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App and Firmware update ERROR (NC200 and NC220)

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
App and Firmware update ERROR (NC200 and NC220)
App and Firmware update ERROR (NC200 and NC220)
2015-12-14 03:41:44
Model :

Hardware Version : Not Clear

Firmware Version :

ISP :

[ENGLISH]
Model : NC220
Hardware Version : V1
Firmware Version : NC220_V1_151125 (error)
ISP : Speedy Argentina

A disaster.

The latest update of the app, along with the firmware update offered for cameras, threw down my NC220, not the NC200. Likewise the connection (local and Internet) is unstable in the camera that is working. Updates were made with a wired Internet connection and stable energy supply.

I sent complaint to the tp-link site support and unresponsive.

I was left without a camera and I'm going to travel soon.

How can we solve this happens urgently? In some forums and in comments to Play Store there are several similar complaints.

Thank you!

Product Information:
Category: For home / smart home / Clod cameras
Model number: NC220
Hardware version: V1
Firmware version: NC220_V1_150930 (OK)
Firmware version fail: NC220_V1_151125 (error)

---

[SPANISH]
Model : NC220
Hardware Version : V1
Firmware Version : NC220_V1_151125 (error)
ISP : Speedy Argentina

Un desastre.

La última actualización de la App, junto con la actualización de firmware que ofrecía para las cámaras, tiró abajo mi NC220, no así la NC200. De igual forma la conexión por red (local e Internet) es inestable en la cámara que queda funcionando. Las actualizaiones se hicieron con una conexión a Internet cableada y suministro de energía estables.

Mandé reclamo al soporte del sitio de tp-link y no responden.

Me dejaron con una cámara tirada y estoy por viajar.

Cómo podemos hacer pasa solucionar esto de manera urgente? En algunos foros y en los comentarios de Play Store hay varios reclamos similares.

Gracias!

Información del producto:
Category: For home / Smart home / Clod cameras
Model number: NC220
Hardware version: V1
Firmware version: NC220_V1_150930 (OK)
Firmware version fail: NC220_V1_151125 (error)

---

José.-
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#1
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3 Reply
Re:App and Firmware update ERROR (NC200 and NC220)
2015-12-15 16:31:28
How it works now? My cam offline about 1~2 days.
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#2
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Re:App and Firmware update ERROR (NC200 and NC220)
2015-12-16 09:42:08
NC200 has connections problems. NC220 doesn't start up (firmware error).
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#3
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Re:App and Firmware update ERROR (NC200 and NC220)
2015-12-16 11:28:19
I am having issues with the NC200 with the firmware update. Now I cannot register the camera to my Cloud account, and I cannot add my NC200 to my tpCamera app. The only way I can see that the camera is working (it is connected via wifi) is I can see the live view using a web browser UI and connected by camera IP address. I am hoping that either or both firmware and app are updated soon.
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#4
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