Auto mode not working

Auto mode not working

Auto mode not working
Auto mode not working
2 weeks ago - last edited Sunday
Model: TC82  
Hardware Version:
Firmware Version: 1.0.3

Hi. I bought 3 cameras. 1 TC82 and 2 TC 410. Cameras are on auto mode but they don't switch in night mode. I can do that manually, the infrared vision works, but if i set It on "auto" nothing changes from day to night. What's wrong? Thank you

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#1
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1 Accepted Solution
Re:Auto mode not working-Solution
a week ago - last edited Yesterday

  @Paolo80 

 

Your scene is very bright even at night. The camera will not switch to the night mode - infrared mode automatically if there is sufficient lighting.

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
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Re:Auto mode not working
2 weeks ago - last edited Yesterday

  @Paolo80 

 

What's the hardware and firmware version of your camera? Make sure device's firmware is updated. How to update the firmware of the Tapo devices on the Tapo App

 

Can you share some camera images when the environment goes dark or when at night? Post the pictures here or send to me privately through a message (upload pictures to the shared album then send a link).

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
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Re:Auto mode not working
a week ago

  @Wayne-TP 

 

Hi. Hardware 1.20. firmware 1.0.3. same problema with tc82and TC 410. 

 

File:
Screenshot_20250214-100314.pngDownload
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Re:Auto mode not working
a week ago
File:
Screenshot_20250214-100323.pngDownload
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#4
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Re:Auto mode not working-Solution
a week ago - last edited Yesterday

  @Paolo80 

 

Your scene is very bright even at night. The camera will not switch to the night mode - infrared mode automatically if there is sufficient lighting.

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
Recommended Solution
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